Privacy Policy

🧘‍♀️ Introduction

At iCREATE A Bit of Joy, we believe in creating safe, respectful spaces — both in person and online.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

We approach your data with the same care we bring to our creative spaces — gently, respectfully, and with intention.

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🌱 Who We Are

iCREATE A Bit of Joy is a London-based creative wellbeing studio offering mindful art workshops, creative kits, and gentle spaces for self-expression.

We are the “data controller” responsible for your personal information.
Email: hello@icreateabitofjoy.com

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📦 What Information We Collect

Information you provide directly

• Name

• Email address

• Phone number (if provided)

• Messages or enquiries

• Workshop bookings or form responses

Information collected automatically

• Pages visited on our website

• Time spent on the site

• Device and browser type

This helps us improve your experience.

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✨ How We Use Your Information

We use your information to:

• Respond to enquiries

• Manage workshop bookings

• Provide products and services

• Send updates (only if you opt in)

• Improve our website and offerings

We do not sell your personal data.

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⚖️ Legal Basis for Processing

We process your data based on:

• Consent — when you sign up for updates or marketing

• Contract — when you book a workshop or purchase products

• Legitimate interests — to respond to enquiries and improve our services

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💳 Payments

When you make a booking or purchase, your payment is processed securely through trusted third-party providers.

We do not store your full payment details.

Payment providers may include services such as SumUp, Wix Payments, or similar secure platforms. These providers handle your data according to their own privacy policies.

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🧒 Children’s Information

Some of our workshops and activities are designed for children.

We only collect children’s personal information with the consent of a parent or guardian. This may include names or relevant details needed for participation.

We take extra care to handle children’s data responsibly and only use it for the purpose it was provided.

We do not knowingly collect data from children without parental consent.

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📸 Photos & Videos

From time to time, we may take photos or videos during workshops or events to share the atmosphere of our community.

We will always seek consent before using any identifiable images.

For children, images are only taken or used with explicit parental or guardian permission.

If you prefer not to appear in any photos or recordings, you can let us know at any time.

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🔐 How We Store and Protect Your Data

Your personal data is stored securely using trusted platforms.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

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🤝 When We Share Your Data

We only share your data when necessary, for example with:

• Website hosting providers

• Booking or payment systems

• Email marketing services

These providers are required to keep your data secure and only use it to provide their services.

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🍪 Cookies

Our website may use cookies to understand how visitors use the site and improve your experience.

You can adjust your browser settings to refuse cookies if you prefer.

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🌸 Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office

To exercise these rights, please contact us at hello@icreateabitofjoy.com

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🔗 External Links

Our website may include links to external sites such as social media platforms.

We are not responsible for the privacy practices of these websites.

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🔄 Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.